Get In Touch
Have questions about our yarns, patterns, or need help with your project? We’d love to hear from you!
Address
Lynnwood, WA, United States
Serving crafters nationwide with quality yarn recommendations
Hours
Mon – Fri: 9AM – 5PM (EST)
We typically respond within 24-48 hours
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible
Frequently Asked Questions
Where can I buy Big Twist yarn?
We provide links to Big Twist yarn products available on Amazon. Click any yarn product link on our site to view current availability and pricing. Check out our yarn collection to explore all options.
Are your patterns really free?
Yes! All patterns on Big Twist are completely free to download and use. You can make items for personal use or to sell. Browse our pattern library to find your next project.
Can I sell items I make from your patterns?
Absolutely! You’re welcome to create and sell finished items made from our patterns. We only ask that you don’t reproduce, share, or sell the patterns themselves. See our Terms & Conditions for details.
What if I have trouble with a pattern?
We’re here to help! Email us at support@big-twist.com with your question, and include the pattern name. We’ll do our best to clarify any confusing instructions.
Do you ship yarn directly?
Big Twist is an informational resource and affiliate site. We don’t sell or ship yarn directly. When you click our product links, you’ll be directed to Amazon where you can purchase and they’ll handle all shipping.
How do I substitute yarn in a pattern?
When substituting yarn, match the weight and fiber content as closely as possible. Check the pattern’s gauge and adjust your hook or needle size if needed. We recommend swatching before starting your project.
Can I suggest a pattern idea?
We’d love to hear your ideas! Send us your suggestions through our contact form or email. While we can’t guarantee we’ll create every suggested pattern, your input helps us know what the community wants.
Do you offer yarn in bulk or wholesale?
As an affiliate site, we don’t sell yarn directly. For bulk purchases, we recommend contacting Amazon or the yarn manufacturer directly. Check product pages on Amazon for quantity discount options.