Terms & Conditions

Welcome to Big Twist

These Terms and Conditions govern your use of the Big Twist website and all content, features, and services we provide. By accessing or using our website, you agree to be bound by these terms. If you don’t agree with any part of these terms, please don’t use our website.

We’ve written these terms to be as clear as possible while protecting both your rights and ours. If you have questions about anything in this document, feel free to reach out to us.

Acceptance of Terms

By accessing Big Twist, browsing our content, clicking our links, downloading our patterns, or using any of our services, you acknowledge that you’ve read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Disclaimer.

These terms apply to all visitors, users, and anyone who accesses our website. If you’re using Big Twist on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we’ll update the “Last Updated” date at the top of this page. For significant changes that materially affect your rights, we may provide additional notice through our website or newsletter.

Your continued use of Big Twist after changes are posted constitutes your acceptance of the modified terms. We encourage you to review this page periodically to stay informed about our terms.

Use of Website & Acceptable Behavior

We want Big Twist to be a welcoming, helpful resource for all makers. When using our website, you agree to:

You May

• Browse our content and use our patterns for personal and commercial projects
• Share links to our website and specific pages with others
• Download and print our free patterns for personal use
• Create and sell items made from our patterns
• Contact us with questions, feedback, or suggestions

You May Not

• Copy, reproduce, or republish our content, patterns, or images without permission
• Use our website for any illegal or unauthorized purpose
• Attempt to hack, interfere with, or disrupt our website’s security or functionality
• Scrape, harvest, or collect data from our website using automated tools
• Impersonate Big Twist or falsely claim affiliation with us
• Share our patterns on pattern-sharing platforms or claim them as your own work
• Remove copyright notices or author credits from our content
• Use our content or brand for commercial purposes without permission

We reserve the right to terminate or restrict your access to Big Twist if you violate these terms or engage in behavior we deem harmful to our community or website.

Intellectual Property Rights

All content on Big Twist, including but not limited to text, graphics, logos, photographs, patterns, designs, code, and other materials, is owned by Big Twist or used with permission and is protected by copyright, trademark, and other intellectual property laws.

Our Content

Unless otherwise stated, all original content on this website is copyrighted and owned by Big Twist. This includes our written articles, pattern instructions, photography, graphics, and website design.

Pattern Usage Rights

Attribution

If you share photos of finished projects made from our patterns on social media or blogs, we’d appreciate attribution and a link back to the original pattern, though this isn’t required. It helps other makers discover our free resources.

Third-Party Content

Some content may be owned by third parties and used with permission. All trademarks, brand names, and logos mentioned on our website are property of their respective owners. We claim no ownership of these marks unless explicitly stated.

Amazon Affiliate Relationship

Big Twist is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program. This means that when you click on product links throughout our website and make a purchase on Amazon, we may earn a small commission at no extra cost to you.

Important Points About Affiliate Links

• No Extra Cost: Affiliate commissions don’t increase the price you pay. Amazon sets prices independently
• Your Choice: You’re never obligated to purchase through our links, though we appreciate it when you do
• Amazon’s Terms: When you click through to Amazon, you’re subject to Amazon’s terms, policies, and return procedures
• We Don’t Process Sales: All transactions happen directly with Amazon. We don’t handle payments, shipping, or returns
• Product Responsibility: Amazon is responsible for product quality, shipping, and customer service

For full details about our affiliate relationship and how it works, please see our Disclaimer.

Third-Party Websites & Links

Big Twist contains links to Amazon and may include links to other external websites, social media platforms, and online resources. These links are provided for your convenience and additional information.

We don’t control these third-party websites and aren’t responsible for their content, accuracy, privacy practices, or terms of service. When you leave Big Twist through any external link, you’re subject to the terms and policies of that destination website.

The inclusion of any link doesn’t constitute an endorsement by Big Twist, except where we explicitly recommend products or services. We encourage you to review the terms and privacy policies of any website you visit.

User-Generated Content

If our website includes features that allow you to submit content (such as comments, project photos, reviews, or feedback), you retain ownership of any intellectual property rights in that content. However, by submitting content to Big Twist, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and distribute that content in connection with our website and promotional materials.

Content Standards

Any content you submit must:

• Be accurate and not misleading
• Be respectful and appropriate for all audiences
• Not infringe on anyone else’s intellectual property or privacy rights
• Not contain spam, advertising, or promotional material
• Not include offensive, hateful, or discriminatory language

We reserve the right to remove any user-generated content that violates these standards or that we deem inappropriate for our community. We’re not obligated to monitor or review submitted content, but we may do so at our discretion.

Accuracy of Information

We strive to provide accurate, helpful information about yarns, patterns, and crafting techniques. However, please understand that:

• Product information (descriptions, specifications, colors, prices, availability) is provided by manufacturers and retailers and may change without notice
• Pattern instructions are tested, but results may vary based on yarn substitutions, individual technique, and tension
• Crafting advice is based on general experience and may not account for every individual situation
• We make no warranties about the completeness, reliability, or accuracy of information on our website

Always verify product details directly with retailers before purchasing. If you notice any errors or inaccuracies on our website, please let us know so we can correct them.

Disclaimer of Warranties

Big Twist and all content, patterns, and services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that our website will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that defects will be corrected or that our servers are virus-free

Your use of Big Twist is at your own risk. We don’t guarantee that our website will meet your requirements or expectations.

Limitation of Liability

To the fullest extent permitted by law, Big Twist, its owners, contributors, partners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Your use or inability to use our website
• Any errors, omissions, or inaccuracies in our content
• Products purchased through affiliate links
• Pattern results or project outcomes
• Unauthorized access to or alteration of your data
• Any other matter relating to our website or services

This includes but isn’t limited to issues with product quality, shipping, returns, allergic reactions to yarn fibers, pattern difficulties, or project failures. Some jurisdictions don’t allow limitations on implied warranties or limitations of liability, so these limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Big Twist, its owners, contributors, partners, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:

• Your use of our website
• Your violation of these Terms and Conditions
• Your violation of any rights of another person or entity
• Any content you submit to our website

Copyright Infringement Claims

We respect the intellectual property rights of others and expect our users to do the same. If you believe that content on Big Twist infringes your copyright, please contact us with the following information:

• A description of the copyrighted work you claim has been infringed
• The location on our website where the infringing content appears
• Your contact information (email address and phone number)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in your notice is accurate and that you’re authorized to act on behalf of the copyright owner

We’ll investigate all valid copyright claims and take appropriate action, which may include removing the content in question.

Termination

We reserve the right to terminate or suspend your access to Big Twist, without notice and at our sole discretion, for any reason including but not limited to:

• Violation of these Terms and Conditions
• Fraudulent, abusive, or illegal activity
• Behavior that harms or could harm other users or our website

Upon termination, your right to use Big Twist will immediately cease. All provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state in which Big Twist operates, without regard to conflict of law principles.

Any disputes arising from or relating to these terms or your use of Big Twist shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property disputes.

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action or representative action.

Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Big Twist regarding your use of our website and supersede any prior agreements or understandings.

Our failure to enforce any right or provision of these terms shall not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of Big Twist.

Contact Information

If you have questions, concerns, or feedback about these Terms and Conditions, we’d love to hear from you. Please visit our contact page to get in touch.

We’re committed to maintaining a transparent, trustworthy relationship with our community of makers, and we’re here to help clarify anything you need to know about using Big Twist.